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Garden Waterfall

Referral Partners

We work closely with hospitals, clinicians, case managers, and community providers to support timely, clinically appropriate residential placements. Our referral process is designed to be clear, responsive, and collaborative—supporting continuity of care at every stage.

How We Support Referral Partners

Our team understands the importance of efficiency, clear communication, and clinical alignment when coordinating residential placement.

Streamlined Admissions

Clear referral pathways and quick triage

Clinical Collaboration

Coordination with your care team

Reliable Communication

Consistent updates and response timelines

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Partner Benefits

Referral partners benefit from a collaborative, transparent admissions process designed to support quality outcomes.

 

Benefits Include:

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  • Responsive admissions coordination

  • Clear level-of-care determination

  • Ethical, evidence-based treatment

  • Support for continuity of care

Referral Submission

We offer secure, flexible options for submitting referrals based on your workflow needs. Referrals are reviewed promptly by our admissions team to determine clinical appropriateness and next steps. The referral options are:

Online referral submission form

Submit referrals securely through our online form for prompt review by our admissions team.

Submit a Referral Form

Fax and email intake options

For partners who prefer traditional intake methods, referrals may be submitted via fax or email.

Fax or Email Referral
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Bed Availability Protocol

We provide timely, accurate updates regarding bed availability to support discharge planning and placement decisions.

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Our Protocol Includes:

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  • Real-time availability review

  • Prompt confirmation or follow-up

  • Clear communication regarding next steps

Response Time Commitment

We respect the urgency often involved in placement decisions. Our admissions team is committed to timely responses to support your workflow.

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Our Commitment:

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  • Initial response within one business day or sooner

  • Priority handling for urgent discharge needs

  • Ongoing communication throughout the referral process

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Prefer to Speak With Someone? 

Admissions Phone Number

443-890-4766

Hours of Operation

Monday – Friday, 8am-5pm

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